Frequently Asked Questions

Most times BTC transfers take a long time to reflect in your Botmecash wallet, this is mainly because of the sending fee(s) used while making the transfer. We generally advise the use of a high sending fee when sending BTC because the confirmations are largely dependent on the bitcoin network. However, you will get a confirmation mail once the BTC drops in your wallet. Please exercise patience while we await confirmation.
The minimum value you can buy is N6,000 There is no maximum BTC value you can buy or sell
Bitcoin is determined by the market forces of demand and supply. When the demand of Bitcoin increases in the market, the price rises and vice versa. On the contrary, when the supply of Bitcoin decreases, the price rises since the shortage created causes consumers to willingly pay a higher price for it
Bitcoin is determined by the market forces of demand and supply. When the demand of Bitcoin increases in the market, the price rises and vice versa. On the contrary, when the supply of Bitcoin decreases, the price rises since the shortage created causes consumers to willingly pay a higher price for it
With a Botmecash account, you already have your own Botmecash BTC Wallet where you can send, receive and save your BTC. Please click on the link to get started; https://www.botmecash.com/register
Yes, you can. With Botmecash, you can send and receive BTC from anyone.
From your wallet, click on the transfer button, insert the receiver’s wallet address, insert amount of BTC you want to send in Naira value, choose transfer priority and then click on transfer, after that, you’ll be prompted to insert your BMC/transaction pin.
You can do that by using a Bitcoin to Dollar converter.
This is the dollar value of your Bitcoin at a particular time. Note that its not stable, it fluctuates.
Ensure you use a high sending fee when sending from a BTC platform for instant confirmation. Our BTC platform provides a near-instant confirmation on your Botmecash BTC Wallet.
These are charges incurred by BTC service providers for every BTC transaction. Please ensure you choose the highest sending fee while sending it to ensure a swift transaction.
We are an e-commerce company. Therefore, all transactions are done online.
With an upgraded account, you are qualified for VIP treatment with an almost unlimited amount in withdrawals.
Two-Factor authentication is a double verification process. It simply means that you will need a double confirmation before your account can be accessed. This is usually via an OTP code or any other means of authorization.
No, No one has access to your account, not even us. We always look out for our customers and ensure that your account is secured from malicious intentions.
Botmecash prides herself to ensure the website is secure, safe and convenient for her customers. Rest assured, we are reliable and confidential with every detail logged on the website.
Ensure you are putting in the right Pin. If the situation persists, kindly "Reset PIN".
Once your Government ID has been uploaded, verification would be processed within 6 hours.
Botmecash as a digital asset brand that partners with financial institutions for payments transactions is mandated by the financial regulatory bodies to ensure the use of BVN as a mandatory and essential means of identification of her customers. Therefore, in order to stay committed to meeting the needs of all customers by carrying out the different services we offer, we require the update of your BVN as part of our KYC (Know Your Customer) verification process.
You get paid in your Botmecash account which is also referred to as your NAIRA WALLET. Once your transaction is successful, you can withdraw at any given day or time into your local Bank as to which the payment would be gotten within 30minutes to 4hours.
This simply mean your transaction is in motion and have not been approved by the admin.
The actual value of a sending fee depends on the value transferred; which means there isn’t a specific value attached to it.
When you do not have enough money to meet up to a particular transaction.
Click the menu button from your dashboard, scroll down to select withdraw. Insert the amount you want to withdraw and click withdrawal button, after that you’ll be prompted to insert your BMC/transaction pin.
Click the menu button from your dashboard, scroll down to select transaction
In a bid to achieve a secure and seamless transaction, we partner with some banks to ensure this kind of transaction.
This could be due to the receiving bank's network. We implore you to reach out to our customer service representatives on Live chat if you are yet to receive payment after 24hours.
The deposit feature is an instant fund transaction feature. Where it is yet to reflect in your wallet in two hours after a successful transfer, please contact any of our Customer Care Representatives through our Live chat platform for further resolution.
You can't withdraw using your bank at this time because your bank is currently unavailable due to network issues from the Bank. Please use the secondary option and choose another bank on the list that is available. If you don't have another bank account, please check back in 3 hours.
Airtime to cash is simply you trading your excess airtime for cash.